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Kisslay

RETURN POLICY

KISSLAY RETURN POLICY

Our mission is to make online shopping as enjoyable, simple, and stress-free as possible.

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped out. 


Returns (if applicable)

We accept the return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking fee to be charged to the consumers for the return of a product.


Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at rikusakisubetsu91@gmail.com.

As we said, we want you to feel 100% confident with everything you buy with us, and we will do anything to make sure that is true! Shop with complete confidence!

Please contact our Customer service at rikusakisubetsu91@gmail.com to get the return address.

 

BLACK FRIDAY PROMO
$4
Buy $39.99 Save $4
$7
Buy $69.99 Save $7
$10
Buy $99.99 Save $10
*Discounts would automatically apply and couldn't be combined with promotion codes